Frequently Asked Questions
Do I have to be fit?
No. Our members vary in age and fitness level. Yes, you’ll see some super-fit people here, but they all started somewhere. Your fitness goal is unique to you. We’ll assess your current level, personalise your programme and take it at a pace that works for you.
What if I have aches, pains or injuries?
No problem. Many of our members come to us with injuries or life-related issues like joint niggles, back pain and post-baby abs. We’re not physiotherapists, but the team is highly experienced in creating programmes that work with, and ultimately improve, a wide range of conditions.
What if I need to miss days during the 30-day trial?
Don’t worry. If something comes up or you’re away for a few days, let us know, and we’ll happily extend the trial period.
What happens after my 30-day trial?
You’re free to choose. If you want to carry on and work with us to reach your fitness goals, we’ll suggest an appropriate membership option and programme going forward. If you decide that BTB isn’t for you, you can simply say goodbye. We’ll be sorry to see you go, but we accept that we can’t be all things to all people.
What if I register then change my mind?
You’ll get your money back. No hassle, no questions, no hard feelings. The thought of forcing anyone into fitness is our worst nightmare.